Refunds and cancelling

Last updated 21 October 2026

Try before you pay

Every company can use the Business plan free for 14 days with 2 supporters, so you can be sure it works for you before paying anything.

You can cancel at any time by telling us at info@beejtechnologies.com.np or by phone.
Your plan keeps working until the end of the period you've paid for, then your supporters can no longer connect.
Your company's information stays for 90 days in case you come back. After that, ask us and we'll delete it.

Monthly plans: payments aren't refunded, but you can cancel before the next month.
Yearly plans: if you cancel within 14 days of your first yearly payment, we refund it in full. After that, yearly payments aren't refunded.
Our fault: if Beej Connect is unavailable for a long time because of a problem on our side, or we remove an important feature from your plan, we'll refund the unused part of your payment.
Paid twice by mistake: we refund the extra payment in full.
Refunds go back the way you paid, usually within 7 working days.
No refund is given for accounts closed for misuse under our terms of service.

Adding seats: the new seats work straight away. You pay for them for the rest of your current period.
Removing seats: takes effect when your plan renews. There's no refund for the current period.
Monthly to yearly: you can switch at renewal and pay the yearly price from then on.

Email info@beejtechnologies.com.np or call +977 976-2565115.