Terms of service

Last updated 21 October 2026

These terms are an agreement between you and Beej Technologies ("we") for using Beej Connect: the Windows app, the company portal and the website at connect.beejtechnologies.com.np. By installing the app, creating an account or signing up a company, you agree to them. If you agree for a company, you confirm you're allowed to.

1. The service

Beej Connect lets people see and control another computer with permission, give a company unattended access to a computer, and hold meetings. Customers getting help can use the app without an account.

2. Plans

• Personal is free and for non-commercial use: helping family and friends, and meetings.
• Business is paid per supporter seat, monthly or yearly, at the prices on our pricing page. It is needed for supporting customers, or computers you're paid to look after.
• Free trial: a new company gets the Business plan with 2 seats for 14 days, free. One trial per company.

3. Accounts

• Keep your password private. You're responsible for what's done with your account.
• Company admins are responsible for their supporters, and for disabling accounts of people who leave.
• Give accurate details when signing up, and keep your company's contact email working.

4. Acceptable use

You must only connect to a computer when its user has asked for help or has given your company unattended access. You must not:

• Pretend to be someone else, such as a bank, government office or another company, to get access to a computer.
• Use Beej Connect to steal money, passwords or information, or to install software the user hasn't agreed to.
• Keep using unattended access after the owner has asked you to stop.
• Break the law, or try to break, overload or get around the security of Beej Connect.
• Resell or share seats with people outside your company without our written agreement.

We may suspend or close an account at once if we believe it is being used to deceive or harm people, and may pass information to the authorities.

5. Payment

• Prices are in Nepali rupees. VAT is added where it applies.
• Plans are paid in advance for the month or year. When a payment is late, your supporters can't connect until it's paid. Nothing is deleted.
• Seats you add are charged for the rest of the current period. Seats you remove come off at the next renewal.
• We'll give at least 30 days' notice of any price change. Your current period is not affected.
• Refunds and cancelling are explained on the refunds and cancelling page.

6. Your data

Your company's information belongs to you. We use it only to run the service, as set out in our privacy policy.

7. Availability and changes

We work to keep Beej Connect running at all times, but can't promise it will never be interrupted, for example during updates, internet outages or problems with our providers. We may improve or change features. If we remove something important from a paid plan, we'll tell you first and you can cancel with a refund for the unused time.

8. Liability

Beej Connect is provided as it is. You are responsible for what you and your supporters do on other people's computers. As far as the law allows, we aren't responsible for indirect losses, such as lost profits or lost data, and our total responsibility to you is limited to what you paid us in the 12 months before the claim.

9. Ending

You can stop using Beej Connect and cancel at any time. We may end these terms if you break them. When an account closes, the parts of these terms that by their nature should continue, such as payment owed and liability, still apply.

10. Law

These terms are governed by the laws of Nepal. Disputes go to the courts of Nepal, after we've first tried to sort them out together.

Contact

Beej Technologies, Pokhara-31, Nepal. Email info@beejtechnologies.com.np, phone +977 976-2565115.